"You'll never have to worry about your IT cabling again. With our free advice, and professional, problem-free service - your peace of mind is guaranteed."
It's a bold promise.
But you really don't need to know everything about cabling.
However, you do need to be able to trust your cabling contractor to deliver you the best solution - honestly.
Working with many of our existing customers for in excess of 10 years - we realise that to achieve continued success we need to be competitive, responsive and dependable, time after time...
In short, when we commit to working with a new client, we'll want to be working with you long into the future.
With superior products, our proven implementation experience and expertise within the industry, we'll listen and advise - working with you, giving you the straight facts - and more importantly, explaining the benefits to you of our recommended solution.
Here is a brief summary of what we do:
IT Cabling Systems & Associated Services
Design & Implementation
From initial requirement or concept we can advise and assist throughout the process, incorporating survey, design, selection, planning, implementation, making-live and on-going support.
Our experience in co-ordinating with your departments, third parties and other contractors (including the inherent Health & Safety considerations) really can "take the pain" out of any cabling project.
The basic implementation principles remain the same, for a single project or for multiple site "roll-out" type projects. We do not cut corners, EVER.
Consultancy
A strategic review may be appropriate to clearly identify your business objectives and how best to support these with a highly efficient network infrastructure.
We can validate your current cabling installation and it's performance capabilities with a system health check - systems often evolve over a period of time and rapidly grow out of control.
Once armed with the right information, the choices become very clear. Allowing you to make informed, future-proofed decisions within the parameters of your budget and business requirements.
Maintenance & Support
Post installation customer support
In addition to our comprehensive guarantees, a range of services are available to provide on-going support:
- Moves, Adds & Changes (MAC) - to help you manage your system into the future.
- Service calls - responding to day to day user demands with Service Level Agreements (SLA).
- On-site Support Engineers - resident expertise to manage your infrastructure.
- System Audits & Rationalisation - from simple housekeeping to full system review.
We can take ownership of the system administration for you and fully support the solution we provide, or your existing installation.
To keep you at the leading edge of technology so you don't miss a trick...We ensure that you are regularly updated with technical information and keep you informed of any additional services that may benefit your business.
Help Desk and support
Our dedicated help desk provides a central point of contact to manage your day to day requirements, ensuring SLA compliance and providing reporting information.
Our experience in the industry, and background knowledge, allows you to rely on us to answer your technical issues quickly and efficiently.
Deployment
A natural extension to the cabling implementation - our expertise incorporates cabinet builds, equipment positioning and "making-live" system commissioning. Such services can offer a valuable extension to your team during the project cycle - offering on-demand "hands-on" assistance, lowering your overheads and alleviating some of the pressure during peak demand on your time.
Health & Safety
Clients have a legal obligation to ensure that external contractors working on their premises operate in a safe way. Our experience can be applied to compliment your resources in ensuring that the required legislation and safe working practices are implemented.
Carbon Impact
An important consideration for all of us, our solutions offer a positive contribution to achieving this common objective. Ask us how we can support your own carbon footprint goals.
Guarantees
Our product and assurances programmes are backed by an ethos of accountability and accessibility to our senior management and directors - ensuring that you receive the level of service you expect.
You will benefit from our strengths, which include our reputation, technical expertise & sound understanding of the IT industry, combined with consistency in personnel and skill levels.
Bringing tangible benefits to your business
Finding a company that is willing to contribute resource and expert advice, early in the planning process, can have a major impact in the success of a project. If you have an upcoming cabling requirement and would like some free, impartial advice please call one of our consultants.
Call us on 0845 833 1163 or email advice@roycecomms.com
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